Children's Services Employee Level 3

Northern Area Community & Youth Services- NACYS Childcare Centre

Job description

Position title

CSE Level 3

Award/ Agreement

Children’s Services Award 2010


Children’s Services Employee level 3


A level 3 employee will progress to the next relevant level after a period of one year or, if employed for 19 hours or less per week, after 24 months. The progression may occur earlier if the employer considers the employee capable of performing the work at the next level or holds the AQF certificate 3. Having progressed to CSE 3.2, progression to CSE 3.3 will follow as above.

Note: if the employee holds an AQF Diploma in Children’s Service or equivalent, and who demonstrates the application of skills and knowledge acquired beyond the competencies required for AQF 3 he or she must be paid no less than CSE level 3.4.

A person at CSE level 3 will also take on the same duties and perform the same tasks as a CSE level 2 if required to do so.

Position Objection

The employee is generally responsible for his or her work, but works under discretion to assist in the preparation, implementation and evaluation of a developmentally appropriate program for individual children or groups, ensuring that:

  • The centre’s philosophy of care, policies and procedures are implemented as required
  • An awareness exists of the need for each child to be given individual attention and comfort
  • Staff are supported in the provision of quality child care, that meets the needs of individual children at an appropriate developmental level
  • Skills have been developed in preparation for and support of children’s learning in accordance with the Early Years Learning Framework.


  • AQF certificate 3 in Children’s Services or an equivalent qualification or, actively studying relevant qualifications with an approved RTO.
  • AQF Diploma in Children’s Services or equivalent for work at CSE level 3.4 only

(Duties performed at CSE 3.4 will be those of CSE levels 3.1, 3.2 or 3.3, not CSE level 4)

Skills, knowledge and experience

  • Ability to refer families to senior employees in a sensitive, supportive, and courteous manner
  • Ability to interact with children in a positive, sensitive and respectful manner
  • Ability to demonstrate positive behavior strategies and support children’s learning of same
  • Ability to work with other team members in the inclusion, support and care of all children
  • Knowledge of current child care practices
  • Knowledge of the Early Years Learning Framework
  • Knowledge of QA principles
  • Knowledge of licensing Regulations under the relevant Act
  • Knowledge of maintenance of health and safety of children in care
  • Experience interacting with groups of children up to 6 years of age
  • Ability to observe and record as required
  • Ability to accept supervision and seek direction
  • Effective interpersonal skills
  • Effective verbal and written communication skills
  • Ability to use 2 basic software packages or willingness to learn
  • Ability to use digital recording devices or willingness to learn

Special conditions

  • Current Apply First Aid qualification
  • Emergency Asthma and emergency anaphylaxis

(Or willingness to obtain in first 6 months of employment at this level)

  • A criminal history clearance as per the current relevant statutory requirements
  • Successful completion of relevant responding to abuse and neglect training
  • Appropriate skills, knowledge and training in food safety and hygienic of food and equipment as required under the food safety legislation 2001
  • Attendance at out of hours meetings, training and Service Function will be required
  • Current Driver’s License would be an advantage
  • The employee will receive structured and regular on-the-job training to perform the duties expected at this level.
  • The employee is legally required to read the NACYS OH & S policy and abide by its directions at all times and in all circumstances.
  • Take reasonable care to protect his/her own safety in the workplace and avoid adversely affecting the health, safety and welfare or any other person through any action or omission, or through neglect or misconduct at work.

Responsibilities and duties

All responsibilities and duties must be carried out with regard to and including:

  • Reasonable protection of the health, safety, security and well-being of all children and staff within the service.
  • Adherence to relevant policies, procedures and statutory requirements
  • Respect for and inclusion of diversity in its many forms
  • Respect for and maintenance of confidentiality, including via electronic media/ social networking
  • An employee at this level will be working with individual groups of children.

Delivery of quality care and children’s programs

  • Contribute to the implementation of Early Years Learning Framework for individual children and groups as required
  • Record observations of children as directed for the purpose of program planning to support children’s learning
  • Under direction, support the inclusion of children with additional needs, including children disabilities, children with complex health support needs, Aboriginal children and children from culturally and linguistically diverse backgrounds.
  • Implement daily care routines
  • Work in accordance with food safety regulations
  • Undertake and implement the requirement of QA.

Professional Development and Teamwork

  • Participate in training as required
  • Assist in the direction and support of staff below CSE 3
  • Demonstrate emerging awareness of accountability and legal compliance
  • Demonstrate commitment to duty of care to children
  • Participate in the development of strong team work skills and a supportive team environment
  • Support a culture of continuous learning in the workplace (including own workplace learning)
  • Participate in the regular written and verbal information provided to families regarding services provision and encourage family involvement, as delegated by the director.
  • Take reasonable care to protect occupational health & safety of self and others; report any hazard to senior staff and / or director.

Organizational relationships

Varies according to the prevailing operational model

The employee will be directly responsible to (one of the following):

  • CSE level 4 employee (or the staff member who is responsible for the group/room)
  • The Assistants Director / Director of the service

Extent of Authority

The employee is generally responsible for the quality of her/ his work, with direction and feedback from the CSE level 4 employees, Assistant Director, and Director.

The declaration on the next page is added to final job description. This must be signed before the employee commences in his or her role at the service.


  • Ensure appropriate and timely completion of work time records and information for correct payment wages
  • Support compliance with the appropriate reporting procedures and requirements.
  • In all matters associated with the broader organisation, the incumbent will take direction from the Chief Executive Officer.


I have read the job description for Children’s Services Employee level 3 and agree to carry out the responsibilities and duties of this position diligently and to the best of my ability

Employee name:

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